Fenchurch Claims Centre (FCC) acts on behalf of Fenchurch General Insurance Company in the management of both short term disability and long term disability claims. In addition, FCC utilizes the services of the Disability Management Institute (DMI) for initial claimant/employer contact and early intervention disability management programs.

Claims Administration Manual
The Manual sets out the processes involved in the Application and Management of both short term disability and long term disability claims. The timescales set in the Manual may vary according to the terms set out in your policy document.

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Online Version
 
Printable Version
 
Forms
If you are unable to read or print any of the forms set out in this section you should contact the Fenchurch Claims Centre.
Early Intervention Form
Online Version
 
Printable Version
Employer Statement
Online Version
 
Printable Version
Claimants STD Application
Online Version
 
Printable Version
Claimants LTD Application
Online Version
 
Printable Version
Attending Physicians Statement
Online Version
 
Printable Version

Contact Us    
For all enquiries regarding:    
  Forms (availability or help in completion)
   
Claims Process
  For all other enquiries please contact:
Claim Status
 
Appeals  
       
Contact: The Centre by phone at 604-552-3647 or 1-866-963-9995. Alternatively e-mail the centre at fcc@disabilityinstitute.com  
Maureen Rimmer by phone at 905-822-2282 ext 222. Alternatively e-mail Maureen at maureen@fenchurchgeneral.com
 

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